Lavazza’s well-known name and reputation for premium coffee made them an obvious choice. But BASScare had a couple of other criteria their coffee solutions needed to meet.
BASScare hospitality manager Lokesh Mathlas says, “One of the biggest challenges for us is ensuring the AU/NZ standard is met by all our suppliers, including our coffee supplier.”
“This wasn’t an issue for Lavazza, which easily ticked our box for compliance.”
It wasn’t just about ticking boxes though, Lokesh explains that Lavazza’s people-first values aligned with BASScare’s own.
“With Lavazza, it’s not just about profit, it’s about helping people,” he says.