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The Anchorage Hotel & Spa offers luxurious waterfront accommodation on the shores of Port Stephens, New South Wales North Coast.

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Anchorage Hotel interior


The Anchorage Hotel & Spa offers luxurious waterfront accommodation on the shores of Port Stephens, New South Wales North Coast. With award-winning dining options and a decadent onsite spa, The Anchorage is an iconic North Coast destination for the discerning traveller.

Group Hotel Manager, Ali Hnaien has been with The Anchorage for seven years, overseeing the hotel’s growth into a premium destination.

Anchorage Hotel meals

The problem/challenge

As The Anchorage stepped up into the premium hotel landscape, its client expectations also shifted to expect quality food and beverage experience. With a reputation for quality coffee and European excellence, Lavazza is a premium product customers recognise and trust. Ali had worked with Lavazza previously in Europe, and knew the match with The Anchorage’s new image was ideal.

Anchorage Hotel rooms

The process/solution

"Lavazza was an easy sell internally, thanks to it’s well known quality, credibility and global brand recognition," Ali explains. Ali expressed how impressed he was with how helpful and business-minded the Lavazza team continues to be.

The broad portfolio and global buying power means you get consistent flavour, quality, support and pricing, while also getting all the benefits of a high-quality brand.

The Result

By partnering with Lavazza, Ali says The Anchorage has added value to their brand.


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