Know exactly where your orders are at any time for your office or hospitality business.
You can check on the status of any order from the portal dashboard.
- To view orders that are still in progress and yet to be confirmed, select 'Pending Check Out' on the portal dashboard.
![Screenshot of pending check out orders](https://insights.lavazzabusinesssolutions.com.au/hs-fs/hubfs/blog/B2B%20Online%20Portal%20Blog%20Articles/Article%203/orders-pending-checkout.jpg?width=760&height=383&name=orders-pending-checkout.jpg)
2. To view orders that have been confirmed and are currently being processed by our team, select 'Being Processed' on the portal dashboard.
![Screenshot of orders being processed](https://insights.lavazzabusinesssolutions.com.au/hs-fs/hubfs/blog/B2B%20Online%20Portal%20Blog%20Articles/Article%203/orders-being-processed.jpg?width=760&height=383&name=orders-being-processed.jpg)
3. To view orders that have been dispatched by our team, select 'Dispatched' on the portal dashboard.
![Screenshot of dispatched orders](https://insights.lavazzabusinesssolutions.com.au/hs-fs/hubfs/blog/B2B%20Online%20Portal%20Blog%20Articles/Article%203/dispatched-orders.jpg?width=760&height=383&name=dispatched-orders.jpg)
4. To view orders that have been cancelled, select 'Cancelled' on the portal dashboard.
![Screenshot of cancelled orders](https://insights.lavazzabusinesssolutions.com.au/hs-fs/hubfs/blog/B2B%20Online%20Portal%20Blog%20Articles/Article%203/cancelled-orders.jpg?width=1920&height=967&name=cancelled-orders.jpg)
Got questions? Contact our customer support team.